Bromley Non-clinical AHD - Negotiation & Communication in General Practice
About the event
Date: Thursday 8th May 2025
Time: 13:15pm - 17:00pm (Please join us for a sandwhich lunch at 13:15pm)
Venue: The Manor at Bickley, Thornet Wood Road,
Bickley, Nr. Bromley, Kent, BR1 2LW England
Room: The Garden Suite
Negotiation and Communication Training for in General Practice
Strong communication and effective negotiation are at the heart of every successful general practice team. Whether you are managing patient expectations, collaborating with colleagues, coordinating care with external providers, or navigating internal challenges—how we communicate and negotiate can significantly impact both team dynamics and patient outcomes.
This training is designed to help you build confidence and competence in these essential skills. We will explore how to communicate clearly and respectfully, manage difficult conversations, handle conflict constructively, and negotiate in a way that supports positive outcomes for all parties involved.
As a practice team, your ability to work together efficiently—and communicate with empathy and professionalism—creates a positive experience for patients and a healthier working environment for you! Whatever your role in practice, these skills are vital.
By the end of this session, you will be equipped with practical tools and techniques to strengthen collaboration, reduce misunderstandings, and approach conversations and negotiations with clarity and confidence.