Privacy Policy

Our Contact Details

South East London Workforce Development Hub
Third Floor, Northside House, 69 Tweedy Road, Bromley, BR1 3WA
073 8646 9528
info@seltraininghub.co.uk

What type of information we collect

Information you give us

  • Your name
  • Your work email address
  • Your work place
  • Your job title
  • Gender
  • Year of birth
  • Ethnicity
  • Disability status
  • Records of previous training
  • Training sessions and/or webinars attended
  • Training sessions and/or webinars booked
  • Funding requests for CPD courses such as Advanced Practice (https://www.selwdh.co.uk/training/ap), Non-Medical Prescribing (https://www.selwdh.co.uk/training/nmp) or any other course requested on the Request Funding page (https://www.selwdh.co.uk/training/cpd)
    • Funding requests include the course name, course provider, course cost and the reason for requesting funding
    • Sometimes we may ask for additional information to support your funding request such as a statement of support from your manager
    • Some funding requires that we keep a record of the invoices for that funding
    • Some funding requires that we keep a record of your progress on the course
  • Any other applications you make on our website such as applying for an apprenticeship (https://www.selwdh.co.uk/apprenticeships)

Information we collect as you browse our website

Every time you visit our website, we collect analytic information to help us improve our website. This analytics information is stored on secure servers. We may collect:

  • Technical information including your IP address, browser type and version, time zone setting, operating system
  • Information about your visit:
    • Full URLs to, through and from our website
    • Date and time of your visits
    • Pages you viewed and/or searched for
    • How long you stayed on each page
    • Your interactions on the website including clicks, scrolling and mouse-overs
    • Server response times and errors

How we collect your information

Most of the personal information we process is provided directly by you for one of the following reasons:

  • You have registered for an account on our website
  • You have booked a training session or webinar
  • You have requested funding for a CPD course
  • You have filled out any other form on our website

We may also receive personal information indirectly from:

  • Higher Education Institutions when you apply for a course that we handle applications and/or funding for
  • Local Borough Training Hubs when the information is necessary to deliver a service
  • Our commissioners, local health authority organisations such as South East London ICS, and other partner organisations where essential to provide our services

How we use your information

We use your information to:

  • Provide you with the services you have requested
  • Provide you with information about the services we offer
  • Carry out our obligations to monitor and report on the development of the South East London primary care workforce
  • Carry out our obligations to monitor where and how funding is being used

We may share some of your information with:

  • Higher Education Institutions when sharing information is necessary to deliver a service
  • Third party training providers when sharing information is necessary to deliver a service and only when you have requested the service
    • For example, we may share your name and email address with a training provider when you have booked a session
  • Our commissioners including NHS England for monitoring and reporting
  • Our funding providers for monitoring and reporting
  • Third-party software services
    • We may share your details with third-party software services where it is necessary to provide a service
    • For example, email providers, analytics platforms, live streaming tools

When sharing information for any purpose, we share only the minimum necessary. For monitoring and reporting, we only share what is relevant. When possible, we anonymise and aggregate your information unless identifiable data is required to provide a service you have asked for.

Under GDPR, the lawful bases we rely on are:

  • Your consent. You can remove your consent at any time by contacting info@seltraininghub.co.uk
  • Contractual obligation
  • Legal obligation
  • Legitimate interest

How we store your information

  • Your information is securely stored on our servers.