Understanding and Unlearning Unconscious Bias

Leading Patient Experience & Complaint Resolution

Confident Communication and De-Escalation Skills

External Significant Events: Protecting Patients, Supporting Continuity and Staying CQC Ready

Understanding Frailty for Administrative and Ancillary Staff: Spotting Risk and Supporting Patients

Understanding Frailty for Clinical Support Staff: Recognising, Screening and Acting Early

Understanding Frailty for Clinical Support Staff: Recognising, Screening and Acting Early

Frailty in Primary Care for Registered Clinical Staff: Assessment, Clinical Decision-Making and Proactive Management

Foundations of General Practice

Frailty in Primary Care for Registered Clinical Staff: Assessment, Clinical Decision-Making and Proactive Management

Don’t Get Caught Out: Completing eDeC Correctly and Staying Contract-Compliant

PartnerUP – Unlocking Potential for Future Partners and Clinical Leaders

ManageUP – Unlocking Potential for Practice Managers and Primary Care Leaders

Same Day Access in General Practice: Meeting the New Contract Requirements

The CQC Toolkit

Asthma in Children and Young People – Expert Panel Discussion Q&A Event

Mastering Care Navigation with Confidence

Mastering Care Navigation with Confidence

Diabetes Update

Clinical Supervision for Supervisors

Clinical Supervision for Supervisors

Intermediate/Advanced- An Exciting Journey into Better Diabetes Care (3 Day Course)

Further Medical Terminology (2 Day Course)

Medical Terminology Foundation

Employee Retention

Financial Management

Working with People with Learning Disabilities

HR & Employment Law Update

Challenging Conversations for Reception Managers

Leadership Across Cultures: Inclusive and Culturally Competent Leadership